EMERGENCY DENTAL CARE
We aim to see any emergency patients who are in pain on the same day that they call and we also do our absolute best to try and get you out of pain in the most comfortable way possible.
TREATMENTS WE PROVIDE
We do our best to ensure your dental care meets your individual needs and will discuss the proposed treatment plan and available treatment options with you, giving you the time to ask questions and consider the alternatives.
“The reception staff were very friendly and I received an appointment very quickly after registering with the practice. I also took both of my children with me too for a routine check up,the dentist was very nice and made us all feel comfortable.”
- Mrs J S
PRIVATE DENTAL CARE
Whatever your treatment requirements and budget, we have a complete choice of treatments to help maintain and make the most of your smile.
Our practice offers the full range of NHS treatment to ALL members of the public whether they are working or non-working (i.e. exempt patients).
Failed appointments and late cancellation policy
Although we understand that things happen, If you are not able to attend your appointment, please give us at least 24 hours’ notice so that we can allocate the time to someone else. The practice considers any appointment to be ‘missed’ where the patient fails to attend or fails to provide at least 24 hours’ notice on cancellation of an appointment.
Failure to Attend/ Late Arrival
New patients that fail to attend will not be offered another appointment. If you are more than 5 minutes later than your allocated appointment, it is classified as a fail to attend.
You are advised if you fail to attend 2 appointments in a row or two appointments in a year, we will no long offer you treatment.
If you fail to visit the practice for 2 years or over, your place will be allocated to somebody else due to the high demand for NHS spaces.
Payment for a hygienist appointment is due in full when booked.
A cancellation fee of £30 will be charged for appointments cancelled on the day and full payment of £60 will be charged for failure to attend.
Any appeals about missed or cancelled appointment should be emailed to the practice manager at: email@example.com
We understand that life does not run as smoothly as we all wish, and genuine issues occur. We do apply common sense to all our policies, but please respect us so that we can be fair to everyone. Any abuse to other patients or staff members will not be tolerated.